Cannock PC & Mac IT Support:
Here at Staffordshire IT Services, our main business goal is still to support local companies in Cannock and surrounding areas with a total IT Support service. We have been doing this for over 10 years and in that time we’ve gained Microsoft, Apple OSX, Draytek, Zyxel, Avaya and AVG accreditations, and have worked tirelessly to fine-tune our operations and ensure that our support service is perfectly balanced for our customers.
We provide full and unlimited remote control support for an amazing £9 per PC and from £55 per server (Final Server Price will be depending on usage, users etc). We even give you a standard Service-Level Agreement of 30 minutes for your Server and 1 hour for PC’s A generous offer when you consider that our competitors offer 4 hours! In addition our trained experts usually have the situation under control in about 14 minutes! We want to fix your IT problems ASAP so you can get on with your day.
The Windows and OSX server support that we offer is even more in-depth; in addition to our standard services described above, we will log-in regularly to check backups, perform virus scans and security updates, check for service pack updates, and ensure general server health. We have invested over £14,000 in cutting-edge remote monitoring tools (none of that RDP or VNC lark here!) and we receive notification directly from your server to our email boxes and phones, letting us know when there is an issue. This means we often know about a problem and have solved it before it ever disrupts your business.
On the odd occasion when we can’t sort out a situation remotely, or for new installations, an IT chap in one of our vans will be with you ASAP to perform an on-site fix and get you up and running.