For only £20 Per PC and £75 Per server we offer unbeatable value by giving you in return unlimited remote control and telephone IT support & monitoring. Absolutely no catches at all, no fair usage policy, with a guaranteed SLA of 2 hours for Server and 4 Hour for PC (but 8 times out of ten we are on the problem in under 15 minutes) (pictured is one of our own engineers on a live support call)
Our server support goes even further than that as for no extra price we also install our cutting edge monitoring software that as well as warning us of problems with backups, email server, general health etc, also tells us if the hard drive is getting full or if someone turns it off and leaves it off for more than 7 minutes!
We have many business on cover this and in genuinly saves a them fortune in down time and onsite bills as in excess of 75% of problems are fixed within just a few minuted after a remote control session (references available to back up this claim)
