Mac, PC and Server Support Services, Installations, Repairs:
Staffordshire IT has provided IT support to companies in Lichfield and surrounding areas for over 12 years. For 5 of those years we’ve been based in Lichfield Centre itself, and in that time we’ve acquired many satisfied clients and a lot of business experience in the world of Technology and IT support. This longevity has also enabled us to obtain various qualifications and accreditations from companies, including: Microsoft, Apple OSX, HP, Dell, Draytek, Zyxel, Avaya and AVG. We’ve recently invested a great deal of time and money in a new managed support preventative fault monitoring service which sets us far apart from any other midlands-based firm. We provide a perfect balance of high-end quality service, and reasonable cost, that companies of all sizes and budgets can afford.
To complement our locality and exciting new managed support service, we have a staff that bring a combined experience of 50 years. Our people have training in almost every possible technology, and excel at “break-fix” problems and installations. We do all the normal stuff that you’d expect: Network & Server Installations, Data Cabling, Repairs, Data Recovery, Virus Removal, On-site & Remote IT Support, Maintenance Contracts.However, unlike many support companies, we also bring years of experience with Sage and Quickbooks installations, CCTV & security access controls, bespoke software production, PAT testing, web design, hosting and SEO to the party!
We are very flexible in our pricing and support, and can provide 24-hour monitoring (including direct access to our Tamworth-based engineers for 12 hours per day). We offer full and unlimited remote control support for an amazing £9 per PC, and from £55 per Server (exact price depends on Server type). We even give you, as standard a Service Level Agreement of 2 hours for PCs and 1 hour for servers – this is a generous offer on its own, but it is made even better by the fact that our trained experts usually have the situation under control in around 15 minutes! We want to fix your faults and issues ASAP so you can get on with your day.
On the occasions when we can’t sort out a situation remotely, or for new PC, server or network installations, one (or more if need be) of the 5 full time chaps that make up the IT support team will be with you onsite to perform a swift fix to get you up and running.
We are backed by many top-level accreditations, and our resources include thoroughly researched and tested software, trusted supply chains and well trained, enthusiastic staff that live in the real world (not planet geek!). We specialise in companies of 5–40 users, as we are small business specialists, Microsoft Partners, and fully experienced Apple OSX Server and workstation engineers.
Microsoft Small business specialists
Apple and Linux experts
Remote control Support.
Server Installation & repair.
Voice and Data Cabling.
PC, Mac and laptop Repairs.
Static (brochure) Web design.
Content Managed (CMS) Web design.
Wordpress web design and setup.
Gridhosted Web Hosting.
Our own offsite backup service
Bespoke online coding.
eCommerce and merchant experts.
SEO and PPC Campaigns.
VOIP telephone specialists
Bespoke Coding Services.
Database Coding Experts.
Email Marketing campaigns.
So, if your cabling is in a mess, your network is down, data’s been lost, one of your PCs is broken or you need a new server, then contact us for a no-nonsense, geek-free conversation about what our refreshing support services can do for your business.