For only £9 per PC and £55 per server( up to £90 depending on applications/ users/ condition etc), we offer unbeatable value by giving you unlimited remote control and telephone IT support and monitoring. There is absolutely no catch and no fair usage policy. You get a guaranteed SLA (Standard Level Agreement) of 30 minutes for your server and 1 hour for a PC. More often than not, we are actively working to solve a problem in 15 minutes or less!
Our server support goes even further than that. For no extra price we also install our cutting edge monitoring software that, in addition to warning us of problems with backups, email server, or general health, also tells us if your hard drive is getting full or there are regular applications holding your PC up
We have many business clients currently using this technology and, as they will attest, it genuinely saves them a fortune in down time and on-site bills, since over 84% of problems are fixed within just a few minutes of initiating a remote control session.