General Daily Office PC & Server IT Support
Our main area of business is still general office installations & IT support. After 11 years of business, during which time we’ve gained various Microsoft, Apple OSX, Draytek, Zyxel, Avaya and AVG accreditations, we feel our support service is spot on!
We provide full & unlimited remote control support for an amazing £9 per PC and from £55 per server (per month). Our standard rates include a signed Service Level Agreement of 30 minute response on a server and 1 hour on PC’s and peripheral. Our remote support and maintenance capabilities allow us to begin addressing your needs within minutes, as if we were sitting right at your desk. We’ll get your problems solved so that you and your staff can get on with your day.
Our Windows and OSX server support is even more in-depth: in addition to the services described above, we regularly log in to check backups, virus updates, service pack updates and general server health. With our cutting edge remote monitoring tools we receive notification straight from your server to our inboxes and phones whenever there is an issue, meaning we often know about problems and have sorted them before they ever disrupts your business.
On the odd occasion that we can’t sort it remotely (or for new installs), a man in a van will be with you A.S.A.P. to perform an on-site fix and get you up and running.